Posts Tagged ‘illiteracy’

Basic concepts, easy solutions

20 April 2009

I would like to share with you two interesting initiatives that highlight one point I wanted to make for a longer time now.

My point is about easy solutions. And basic concepts.

Sometimes the easy solutions are the best ones. Solutions where not much programming is needed to make it an effective online tool. A clear concept that can be put in practice easily can remove one of the biggest hurdles existing for some practitioners, and especially in NGOs with limited resources: Dealing with the internet and the complexity of not being able to programme and manage a website by yourself.

Blowing the whistle

This is why I like the following case. It’s the concept of simple transparency of information and explaining how things have to work put into practice. On a web page that basically displays a word document, listing the three key points, some PDF documents and the relevant phone numbers. And that explains what whistle blowing is, and how and where to do it.

Have a look at the new page on Blowing the Whistle on Waste & Fraud in Government, put in place by the State of Illinois.: www.whistleblower.illinois.gov

Accessing information

The other example I wanted to include here is a nice project called the Question Box, addressing one of the key concerns for using online tools: illiteracy (also nicely presented here, and discussed here). One box per village. The concept is a call center, to connect to the internet.

How it works

How it works

Maintaining the infrastructure might not be easy, but electricity can come from solar cells and the used technology is basic enough to be repaired easily. Again, easy concept. Easy solution. And many ideas coming into mind when thinking about accountability, access to information and citizen engagement in governance.

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